24/7 certified technical support worldwide
A certified team of highly specialized engineers and technicians is always on hand to help you, anywhere you are in the world, to repair faults or replace damaged parts, as well as perform scheduled maintenance or provide you with the extraordinary technical and technological advice you need.
Our core services
- Immediate support around the world 24/7: we provide real-time assistance across the globe, ensuring rapid response in emergency situations to minimize downtime.
- Certified team for direct support on-site: our expert technicians are available for direct, on-site intervention in any location.
- Technical diagnosis and prompt parts dispatch: faults are rapidly diagnosed, and essential parts are shipped without delay to ensure continuous equipment operation.
- Extensive spare parts warehouse.
- Customized maintenance scheduling: we design a tailored maintenance strategy based on your equipment specifications and operational demands.
Condition testing and diagnostics
The TMC service team can also help with on-site testing and checks. Upon request, our engineers will perform tests, inspect equipment, and diagnostics - both electrical (insulation resistance measurement, voltage ratio verification, etc.) and mechanical (visual inspection of components, connection integrity checks, etc.), to detect anomalies, optimize reliability, and extend the operational life of your transformers.
Remote support and consultation
A specialized engineer can also provide remote support to assess the health, performance, and safety of your equipment.
Furthermore, in cases where long-installed transformers have outdated or unavailable spare parts, our experts step in with advanced reverse engineering solutions. Through precise inspections and technical measurements, we can reproduce critical components — typically coils — with high accuracy, ensuring full compatibility and reliable performance.